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Privacy and Cookies Policy

 

This Privacy & Cookies Policy must be read in conjunction with our Website Terms of Use and our Terms & Conditions of Sale (together with the documents referred to on them).

 

Please read the following to understand what personal information we may collect from you, how we may use it, and your rights in respect of our use. By using our website, you accept the terms of this Privacy and Cookies Policy.

 

To process your orders efficiently and effectively you are required to become a registered customer and to provide your name, address, email address and telephone number. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We do not receive or store any credit card or other payment card information as this is managed by third party secure payment processors on our behalf. We keep a record of all your purchases for accounting purposes and so that any problems that may occur can be more easily rectified. If you contact us by telephone, email or in writing, we may keep a record of that correspondence. We do not release or sell any information to any other companies or individuals.

 

We will on occasion email our registered customers with newsletters containing information such as offers, discounts, and new products or services but you are able to unsubscribe from this service at any time.

 

This website uses cookies, which are small text files sent by a web server to a web browser. These cookies are stored by the browser in order to make the website work as it should. We use “session” cookies to help with the management of your shopping basket and to help your website navigation and to help identify your preferences. No personal information is available to us or gathered by us from the use of cookies and they will be deleted when you close your browser. If your browser is set to accept cookies you are giving us consent to use them (implied consent). If you do not want us to use cookies you can alter your browser to not accept them but if you do this you will not be able to use the full functionality of our website and the buying process will not function.

 

You have the right of access to and to receive a copy of information held by us about you. We are entitled to and will charge a fee of £10 to meet our administration costs in providing you with the information. Please contact us in writing if you wish to see a copy of the information we hold and we will respond to you within 40 days of receiving your payment.

 

If for any reason you are concerned that the personal information held by us is incorrect, please contact us and we will review, update, or remove information as appropriate.

 

Our website may contain links to and from websites operated by individuals and organisations over which we have no control. If you follow a link to any of these websites, please note that these websites have their own privacy and terms of use policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

This Privacy & Cookies Policy does not affect your statutory rights that may not be excluded nor in any way does it seek to exclude or limit our liability to you for any death or personal injury resulting from our negligence or fraud.

 

Any changes we make to our Privacy and Cookies Policy will be posted on this website, which please check from time to time. Your continued use of this website will be deemed to signify your acceptance to any changes to our Privacy and Cookies Policy.