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Terms and Conditions of Sale


Please read these Terms & Conditions of Sale carefully before you order any products from this website.


By ordering any products from this website, you agree to be bound by these Terms & Conditions of Sale.


You will be asked to expressly agree these Terms & Conditions of Sale before you place an order for products from our website.


These Terms & Conditions of Sale do not affect your statutory rights that may not be excluded nor in any way does it seek to exclude or limit our liability to you for any death or personal injury resulting from our negligence or fraud.


You should print a copy of these Terms & Conditions of Sale for your future reference.


In these Terms & Conditions of Sale (together with the documents referred to on it) any use of “us”, “we” or “our” refers to Miniature Mojo Limited and any use of “you” and “your” refers to the user.


Miniature Mojo Limited is the owner and operator of this website.


Miniature Mojo Limited is a limited company registered in England & Wales (number: 07955991) whose registered address is at 16 Parsons Lawn, Southend-on-Sea, Essex, SS38BN, GB.


miniatureMOJO is a trading style of Miniature Mojo Limited.





You accept that we do not sell toys for children. We sell craft products, materials, tools and related items for adult users that are to be used with care and kept out of the reach of children.


All measurements (including dimensions, volumes, weights and item counts) are approximate.


Images of products on our website are for illustrative purposes only from which actual products may vary.


You shall be responsible for ensuring that any products, services or information available on or through our website meet your specific requirements.





To place an order from our website you must be registered with our website.


To register with our website you must be over 18 years of age and by registering you warrant that you are over 18 years of age.


By placing an order through our website you warrant that you are old enough to buy any age restricted items in your order.





Where our website indicates a stock level for operational reasons (including errors and omissions) we cannot guarantee that it is the amount of stock actually held by us.





This is a simplified summary of the ordering process:


1. You initiate an order by selecting available product from our website and adding it to your shopping basket


2. To proceed to order you will need to be registered with our website


3. With your goods selected and with your registered account details present and correct, you will need to further confirm your delivery address and select a delivery method that may have an additional cost


4. To complete your order you will need to expressly agree the Terms & Conditions of Sale





Once you have placed an order you will receive an email from us acknowledging receipt of your order but this does not mean your order has been accepted by us.


Your order constitutes an offer to buy products from us.


All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the products have been despatched.


The contract between us (“contract”) will be formed when we despatch the products to you.


The contract will relate only to those products whose despatch we have confirmed in the despatch confirmation. We will not be obliged to supply any other products which may have been part of your order until the despatch of such products has been confirmed in a separate despatch confirmation.


We reserve the right to:


1. Decline any order (or part of any order) where the products are unavailable for any reason


2. Decline any order (or part of any order) where our website has contained obvious errors or inaccuracies in relation to the description of a product or the pricing of a product


3. Place restrictions on the volume of any product ordered where the availability of a product is limited





All prices displayed on our website are quoted in UK Pounds Sterling.


We are not UK VAT registered and so all our prices are shown exclusive of VAT.


You may have to pay a delivery charge that will be in addition to the price of the products.


The price for the products will be confirmed before you complete your order and in the despatch confirmation.


In the event that products listed on our website are incorrectly priced, then at our discretion we will either contact you for instructions before despatching the products or reject your order and notify you of such rejection. We are under no obligation to provide products to you at an incorrect (lower) price.


We reserve the right to change our prices without prior notice but changes will not affect contracts that are already formed.





For orders that are shipped overseas, we cannot advise on and are not responsible (i) for any additional taxes or duties or charges that might be incurred on importation to your destination country, or (ii) the legality of your import and any likelihood of custom seizure or other consequences.





All discount codes and other special offers are subject to terms and conditions.


Discounts codes and other special offers cannot be applied to orders retrospectively.


Any returned items that reduce your order value below any discount threshold will be refunded to take into account the original non-discounted purchase price.





Payment must be made in UK Pounds Sterling.


Your payment due to us will comprise the total price of the products less any discount coupon authorised by us less the value of any gift certificate(s) authorised by us plus any delivery charge.


Payment must be made on submission of your order.


Payment will be in the form of an electronic transaction that must be made online using any method detailed on and accessible through our website checkout.


At our discretion we may withhold the products and/or cancel your order and/or cancel the contract between us if full payment is not received from you in cleared funds.





You will become the owner of the products when they have been delivered to you.


Once the products have been delivered to you they will be held at your risk and we will not be liable for their use, loss or destruction.





For additional terms and conditions pertaining to delivery, please see our website page dedicated to our Shipping Policy.


The products will be delivered to the address confirmed to us by you that will be specified in the order confirmation provided by us. The products will normally be delivered in accordance with the delivery option selected at our point of checkout.  If a delivery method is not specified then the method used will be decided by us. 


We shall not be liable for loss occasioned by delay in delivery that arises out of any cause that is beyond our direct control.


While we will aim to despatch your order within 2 working days of us receiving full cleared payment this cannot be guaranteed. We will despatch your order within 28 days of receiving full cleared full payment. If we are unable to despatch your order within 28 days of receiving full cleared payment we will cancel and then refund your order.


We may defer the date of despatch or delivery or partially or fully cancel any order or any contract without liability if we are prevented or delayed in the carrying on of our business due to circumstances beyond our reasonable control, including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, extreme weather conditions, flood, epidemic, lock-outs, strikes or other labour disputes, fuel shortages, or restraints or delays affecting shipping agents and carriers.


If your order has been shipped but has not been delivered, then you must inform us within 20 days for UK, 25 days for Europe, 30 days for Rest of the World (Airmail) and 60 days for Rest of the World (Surfacemail). Beyond these timescales orders will be resent at our discretion.


If you will not take receipt of or locally collect a delivery in accordance with the carrier’s standard terms and the order is returned to us you agree that this will constitute a cancelled order and be handled accordingly, including with regard to any refund due to you (please see below). Such orders will not be resent.





For additional terms and conditions pertaining to our Returns Policy & Procedure, please see our website page dedicated to our Returns Policy & Procedure.


Any full or partial refund will be made using the method originally used by you to pay for your purchase, with this refund made as soon as possible and, in any case, within 30 days of the day we confirmed to you that you were entitled to a refund.


Except where the products are downloads, you may cancel a contract within seven working days, beginning on and including the day after you receive the products (“the Cooling-Off Period”). To cancel a contract in this way, you must notify us of your decision in writing (including your name, address and product order details) and your notification must be received by us during the Cooling-Off Period. Please note that an email to cancellation AT* is our preferred form of communication. You must also immediately return the product(s) to us at your own cost and risk, in the same condition in which you received them. If the product is returned to us we will examine it as soon as possible but usually within seven working days. If we are satisfied that the returned product is in an acceptable condition we will refund the price of the Product in full, including the cost of sending the item to you, but we will not refund the cost you incurred in returning the product to us. If you cancel a contract on this basis and do not return the product to us, we may (i) recover the products and charge you for the costs we incur; or (ii) if the products are returned at our expense, we may charge you the costs we incur.





Downloaded products are downloads of e-books or pdfs or other electronic files for which you have purchased from us the right to download from us a single copy subject to the granting by us of a user licence (“downloaded product”).


When you purchase a downloaded product we grant you the following personal and non-exclusive user licence to use that download:


1. You may only store the downloaded product on devices that you own


2. You may print one copy of the downloaded product provided you retain it for personal use only and do not facilitate its copying or distribution by or amongst third parties


3. You must not share the downloaded product with any individual, corporation or organisation or distribute any copies in any form


4. You acknowledge and accept that the presentation and content of the downloaded product is our intellectual property


5. You agree not to adapt, alter or create a derivative work from the downloaded product except for you own personal non-commercial use


6. You will not attempt to remove or otherwise change any copy protection applied to the downloaded product


7. Any other use of the downloaded product requires our prior written permission


8. Any unauthorised use of the downloaded product is a breach of our intellectual property rights


9. Should you be in breach of the foregoing download product provisions then your user licence will immediately terminate and you must stop using the downloaded product and delete the free download from any device on which it may be stored and destroy any printed copy





With effect from 1st November 2014 we ceased to issue new loyalty points.  At midnight on 31st December 2014 our loyalty point scheme was fully withdrawn (closed) with all balances of unused loyalty points reduced to zero (0) and removed from customer records.


With effect from 1st January 2015 we do not operate a loyalty points scheme.





Your use of our website is subject to our Website Terms of Use.


Your personal information that we collect in connection with your order will be treated in accordance with our Privacy & Cookie Policy.


These Terms & Conditions of Sale together with our Terms of Website Use and Privacy & Cookie Policy and any other document expressly referred to in these documents, constitute the whole agreement between us and supersede any previous arrangement, understanding or agreement between us, relating to the subject matter of the contract.


By using our website you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree that electronic communications comply with any legal requirement that such communications be in writing.


All notices from you to us must be in writing and sent by email, registered post or airmail.


The contract is binding on you. The contract under these Terms & Conditions of Sale may only be varied by an instrument in writing signed by both you and us.


The contract under these Terms & Conditions of Sale is made for the benefit of the parties to it and is not intended to benefit or be enforceable by any other person.


You may not transfer or assign any of your rights or obligations arising under the contract.


Failure or delay by us in enforcing or partially enforcing any part of our terms or the contract shall not be construed as a waiver of our rights under our terms or the contract. Any waiver by us of any breach of or default under our terms or the contract shall not be deemed a waiver of any other breach or default and shall in no way affect the other parts of our terms or the other parts of the contract.


We shall not be held liable for incidental or consequential damages or expenses, including but not limited to lost profits or other economic or commercial losses (this does not affect your statutory rights).


Nothing in Terms & Conditions of Sale (together with the documents referred to on it) will limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) for fraud or fraudulent misrepresentation; or (iii) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.





Any changes we make to our Terms & Conditions of Sale will be posted on this website, which please check from time to time. Your subsequent ordering through our website will be deemed to signify your acceptance of any changes to our Terms & Conditions of Sale but these changes will not affect the terms of contracts already entered into with you.


If any of part of our Terms & Conditions of Sale (together with the documents referred to on it) are determined to be illegal, invalid or otherwise unenforceable, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, that part shall be severed and deleted from these terms and the remaining parts shall survive, remain in full force and effect such that these Terms & Conditions of Sale (together with the documents referred to on it) continue to be binding and enforceable.





These Terms & Conditions of Sale (together with the documents referred to on it) are governed by and interpreted in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.



*Replace AT with @


The Terms & Conditions of Sale were changed on 10th December 2014.